What Are Communication Intermediaries (CIs) and Why Are They Important?

The ability to communicate is what makes us fundamentally human—yet for individuals with speech, language, or cognitive disabilities, navigating the world in general can be incredibly challenging. But the added pressure, stress and gravity of having a communication disorder and needing to interact in a legal or justice setting can be an insurmountable problem. Communication Intermediaries (CIs) bridge this gap, ensuring fair access to justice for those who struggle with traditional communication methods.

The Role of Communication Intermediaries

CIs are trained Speech-Language Pathologists who assist people with communication disabilities in legal contexts, such as police interviews, court testimonies, and lawyer consultations. Just like language translators, CIs act as neutral officers of the court. They provide the accommodations needed for individuals with communication disabilities to have equitable access to legal, police, corrections, and justice services in Canada. They do not speak for the individual but instead:

• Explain how a person communicates.
• Simplify questions (avoiding complex language or leading phrasing).
• Confirm understanding (ensuring the person comprehends what is being asked).
• Support accurate expression (helping the individual convey their message clearly).

According to CDA Canada, CIs are crucial in preventing miscarriages of justice by ensuring that communication barriers do not distort evidence. Similarly, CAJUST emphasizes that CIs uphold the rights of vulnerable individuals in legal proceedings.

Real-World Impact of CIs

Imagine:

• A person with aphasia being questioned by police—without a CI, their responses might be misinterpreted or overlooked.
• A person with a brain injury testifying in court—a CI ensures they understand questions and can respond accurately.
• A witness with a speech disorder—miscommunication could lead to wrongful conclusions without CI support.

CIs don’t just assist individuals; they protect the integrity of the justice system by ensuring reliable 2 way communication.

For more information or to learn more about the CI services Jennifer provides, please visit the CAJust Communication Intermediary Registry.